Empowering the Leader of a Multinational Retail Company Improve his Leadership Communication and Impact
THE CHALLENGE
The leader of a multinational retail company was very successful in guiding the business growth of his organization and significantly increasing its market share. However, he faced a difficulty to control his emotions, which combined with the introverted nature of his character limited his ability to convey his drive and passion to his team and establish a strong emotional connection with them, that would increase his leadership effectiveness and impact.
He therefore decided to seek the professional support of an experienced Leadership Coach in order to improve his expressiveness, increase his empathy and non-verbal communication skills and successfully bring to completion his professional plans and aspirations.
His expectations from the coaching program were to strengthen his leadership skills, leverage his leadership brand, increase his personal impact and confidence, improve his interpersonal relationships and ultimately boost his energy and focus at work.
THE APPROACH
SARGIA Partners leadership coaching scheme “MASTERNOUSTM” comprises of one-to-one sessions with a 6 to 9month duration. It follows a structured and systemic methodology and is exclusively designed to match each executive’s personal and organizational development needs.
During our Coaching Program, C-level executives gain a clear insight of their distinguishable skills, strengths and personal incentives, as well as of the mental frameworks and behaviors that sabotage their growth. SARGIA Partners proprietary “MASTERNOUSTM” program is based on the disciplines of behavioral science and neuroscience and is implementing the most accredited mindfulness approaches. It is designed to expand awareness, self-control and mind clarity and sharpen the skills to effectively oneself, others and the organization, in adverse situations.
THE IMPACT
At the end of his coaching session, the Executive acknowledged a significant improvement in his ability to control his emotions. He had learned and practiced taking a step back and observing himself and the situation from a distance, especially during periods of distress. He had increased his empathy, strengthened his communication skills and succeeded in providing clear instructions and feedback on what he expected from others.
The meetings with his Leadership Team had become more open and inspirational and his leadership team members felt motivated, leading to better collaboration and results.
IN HIS OWN WORDS:
“The coaching experience was extremely positive, not only in helping me to identify, frame and clarify key personal development objectives but also in offering practical tools, techniques and suggestions to achieve them.
Specifically, working with my coach has materially improved my ability to empower, develop and challenge my team and my ‘personal brand’ – in short, to become a better leader. The results have been evident both to myself, my team and colleagues.
My coach’s flexible and objective approach, with the right balance of support and challenge, enabled me to see a clearer path in achieving my personal development goals. I believe that the techniques and approaches practiced and developed with my coach will enable me to continue to improve, even after the end of our coaching program.”
