Developing a New Operational Context of Excellence for a Major Gas Supplier, after New Leadership Team Appointment
THE CHALLENGE
Attiki Gas Supply Company, the exclusive natural gas distributor in Athens, was split in 2016 into two separate organizations, dividing distribution and marketing activities. Consequently, from the beginning of 2017 and with a new CEO and Leadership Team, Attiki Gas Supply Company, begun to operate as the supplier to the final consumer. The challenge for the newly born C-Suite of Executives was big. They needed to generate a new culture and context of excellence, redefine their shared vision, values and strategic priorities and align their leadership teams towards a common goal, strengthening communication, collaboration, accountability, impact and influence.
THE APPROACH
To help the new leadership team reframe its vision, context and mandate we used our Leadership Team Alignment (LTA™) Program, to build and safeguard leadership teams’ commitment and coherence towards a shared purpose.
By entering the program, each member of the team completed a personal leadership profile and a team effectiveness assessment and had one-to-one self-awareness sessions with our coaches. After all self-awareness sessions were completed, the team attended a 2-day workshop where team dynamics were assessed and analyzed and the bases for productive collaborative relationships and personal accountability were set, under a shared vision. After the end of the workshop, the individual coaching sessions continued to run every three months and the program was concluded by a follow-up team session to measure progress and business impact.
THE IMPACT
The program was seen as an unprecedented success. The Leadership Team unanimously acknowledged that the LTA the program offered a more insightful view to the way they approached self and others within and beyond their professional milieu.
They developed a shared vision that supported the new organizational priorities. They became aware of their personal and team strengths and committed to work on team and individual behaviors that needed to be developed. As a result, all team members raised their leadership bench strengths and confidence and built strong cross functional communication and team collaboration. By embracing a learning organization culture, all members of the Leadership Team become role-model leaders for the organization.
